Remote Support
$80 per hour
We complete an on the spot assessment free of charge where we will determine the best course of action for your device. We will proceed to take a $99 assessment fee for booking jobs in and once we figure out the cost to repair we will give you a call if your happy to proceed.
General Rates
Device Repair
$99 Assessment Fee
We complete an on the spot assessment for free of charge where we will determine the best course of action for your device. We will proceed to take a $99 assessment fee for booking jobs in and once we figure out the cost to repair we will give you a call if your happy to proceed.
Laptop Repairs
Screen Replacements (non-touch)
$160 labour + Cost of new screen
We will pull your broken screen from your laptop, determine the actual model and provide a quote based on common laptop screen supplies (APAC, Phinko, Broadway, etc..). We may also have the screen in our own inventory of spare parts.
Screen Replacements (touch)
$160 labour + Cost of new screen
Our team will provide you with a quote on the cost of a touch screen replacement based on the difficulty and parts availability for that laptop. We generally search for full top lid replacements as well delamanting the screen from the digitiser. We may ship it to one of our partners for a component repair as these types of repairs require experience we do not have inhouse.
Macbook Screen Replacements
Quoted
We will provide you with a quote and depending on the cost of panel and difficulty of repair. We may ship it to one of our partners to complete a competent repair as some Macbooks require a lot of skill to repair.
Board Level Diagnostics
$99 assessment fee
$160+ repair fee
We will complete board level diagnostics and component level repair by identifying the fault and replacing any components that may have failed.
We charge an initial $99 assessment fee to cover our time diagnosing the issue.
We make every attempt to discuss with customer before proceeding with repair and will notify customer if the repair is unjustifiable (in such a way that the customer could purchase another device for cheaper).
Console Repairs
HDMI Port Replacements
All prices are total cost (fixed fee)
PS4 HDMI Port Replacement - $130
PS5 HDMI Port Replacement - $180
Xbox One X - $130
Xbox One S - $130
Xbox Series S - $130
Xbox Series X - $199
Our experienced team will replace any broken HDMI port on your console. We have replaced many console ports very successfully and enjoy doing this work immensely.
Firmware Issues
$85 + Cost of new drive if necessary
Mostly related to PlayStations which may have issues loading their operating system. We will do a bit for bit copy of your consoles hard drive first to see if the drive itself is still in good condition and then will reload the operating system onto the old drive or a new drive.
