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Repair Lab

Your #1 reputable electronics repairer

Scam computer cleanup Bank-referred computer reset and security cleanup

Computer cleanup after a scam

Help for people who have been scammed, had remote access software installed, or have been asked by their bank to get their computer reset, cleaned, or checked before using online banking again.

Remote access removalBanking safety checksPassword reset guidanceWindows resetMalware checksPlain advice
Laptop computer

Common repair options

Scam cleanup assessment

Inspection for remote access tools, suspicious startup items, browser changes, unwanted software, and signs the computer has been tampered with.

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Remote access software removal

Removal of common remote support and screen sharing tools used during scam calls, plus checks for related persistence.

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Secure browser and account cleanup

Review of browsers, extensions, saved sessions, and email access risks. We can explain what should be changed without asking for your passwords.

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Windows reset and reinstall

A clean Windows reset or reinstall where appropriate, with advice about preserving personal files before work begins.

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Bank-ready written summary

A simple summary of the work completed that can be shown to a bank or support team if they requested the computer be checked.

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Book a Scam computer cleanup

Tell us what happened, which bank or service asked you to have the computer checked, and whether anyone had remote access. Do not include passwords or banking details in the form.

Book your repair in today

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No payment required to submit this form. We'll confirm price and turn around before commencing with repair.

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Organising the repair details so the technician gets the right context first time.

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